Frequently Asked Questions
1. How long does shipping take?
We process orders within 1 business day. Delivery then takes 2–7 business days via FedEx or UPS, so most U.S. orders arrive within 3–8 business days.
2. How much does shipping cost?
Shipping is completely free on all orders within the United States.
3. Which carriers do you use?
We ship with FedEx and UPS to ensure fast, reliable delivery.
4. How do I track my order?
Once your order ships, we email you a FedEx or UPS tracking number. You can follow your package in real time on the carrier’s website.
5. What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging. See our Refund & Returns Policy for full details.
6. What if my item arrives damaged or defective?
Contact us within 7 days with a photo and we will send a free replacement or issue a refund — no hassle.
7. What payment methods do you accept?
We accept major credit and debit cards (Visa, Mastercard, American Express) and PayPal. All payments are securely encrypted.
8. Do you offer wholesale or bulk pricing?
Yes! Email us with the subject “Wholesale Inquiry” and we will send you pricing and terms.
9. Will I receive an invoice?
Yes, a PDF invoice is automatically attached to your order emails.
10. How can I contact you?
Email contact@wackysolutions.online or call +1 928 405 4256 — our support team is available 24/7.